Interload Forwarding, LLC Case Study

Amanda Friel on March 2, 2025

March 2, 2025

Interload Forwarding, LLC Case Study

Located just outside the Mexico Border in El Paso, Texas, Interload Forwarding, LLC was founded in 2007 by Richard Ibarra. Over the last 17 years, Richard has expanded his company—alongside his three children who now help drive growth and service—to include more than 600,000 square feet of warehousing space across El Paso and Laredo where almost 165 employees work.

As the company continued to grow—creating more job opportunities for the El Paso community—the need for cost-effective benefits and dedicated Human Resources support grew along with it.

“With the previous brokerage company, we had no support. It was very difficult. It made it very difficult for me because I know the service that we wanted to provide to our employees,” states Rina Zuniga, who’s been the company’s HR Manager for almost seven years. “Easily it was a 30 to 40% additional workload for me. I couldn’t really do anything from beginning to end. I had to really rush through [benefits and open enrollment] and that’s not what we like to do.”

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Helping Interload Forwarding drive toward growth

The Daybright team worked closely with Interload Forwarding to create a plan that not only addressed some of the existing issues, but uncovered almost $200,000 in cost savings by the end of year 1.

“From the very beginning what was presented to us is the savings to the company. Ownership was thrilled. That is money that they’ve been able to use in other areas of the operation and the growth that we have now,” shared Rina, who says Interload Forwarding couldn’t be happier with the results.

Click below to hear more about Interload Forwarding’s experience with Daybright.

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